Setting the Right Goals
People will try to achieve whatever goals you set them. How do you ensure that everyone is aligned on goals? Continue reading Setting the Right Goals
Tag: saas
Building Empathy for Your Customers
More and more companies are finding that customer focus, more than anything else, is a key driver in their success. Growth leaders like Amazon, Apple, and Google all make customers the centre of their business decisions. There are many ways company’s express their commitment to their customers: The customer is always right. “Just say yes.” Customer-first decision-making. … Continue reading Building Empathy for Your Customers
Empathy is Key (an intro)
When you start working at Thinkific, one of your first projects is to build a course using the platform. Having just spent almost four years immersing myself in #startuplife at Unbounce, I took the opportunity to record the big lessons I learned as best I could. I’ll be sharing most of the content from that … Continue reading Empathy is Key (an intro)
Gary Allen 